If computer Fix recognizes HP Printer but not scanner issue,because scan to PC setting is either disabled. The other reason behind scan function not working can be that the complete drivers are not installed on the system or PC.Then, restart both the PC & printer or peripherals and try to scan again using HP printer scan.
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Fix computer recognizes HP Printer but not scanner
Fix computer recognizes HP Printer but not scanner
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There could be several reasons why your computer recognizes your HP printer but not the scanner. Ensure that you have the latest drivers installed for your printer. Outdated drivers can cause compatibility issues. I faced this issue at my book printing services and had to update my driver.
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Windows: Download HP Print and Scan Doctor. Mac: Use Diagnose & Fix through HP Smart. ...
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor is open, click Start, and then choose your printer. If your printer is not listed, turn it on and click Retry. ...
Click Fix Scanning.
Greetings,
Peter